Privacy & Refund Policy
Individually Identifiable Information
Detail Troy will not collect any individually identifiable information about you such as your name, address, telephone number, or email address unless you provide it to us voluntarily. If you do not want your individually identifiable information collected, please do not submit it to us. If you have already submitted this information and would like us to remove it from our records, please contact us at the e-mail address or phone number listed on this website. We will delete your information from our existing files. When you do provide us with individually identifiable information, we may use that information in the following ways unless stated otherwise including but not limited to: we may store and process it to better understand your request for services; we may use it to send you information which you requested, we may use it to contact you.
Non-Individually Identifiable Information
In some cases, we may collect information about you that is not individually identifiable. Examples of this type of information include but are not limited to the type of internet browser you are using, the type of computer operating system you are using and the domain name of the website site from which you linked to our site or advertisement.
Links to Other Sites
Information Sent by Way of the Website is Not Secure
Any information sent by Detail Troy by internet e-mail or through the website is not secure and is done so on a non-confidential basis. Any information you send this company over the internet, either through this website or via email is done at your own risk.
Sending Information Does Not Form a Relationship
Transmission of information from this website or through the internet does not create a contractual relationship between you and Detail Troy, nor is it intended to do so. The transmission of the website, in part or in whole, and/or any communication with us via internet or e-mail does not constitute or create a contractual relationship between us and any recipients.
If you are not 100% satisfied with Detail Troy services that you have received, please contact us. We will try to make you satisfied. If you still are not satisfied, Detail Troy may issue a full or partial refund at its discretion. Since situations vary, we must take into account your individual circumstances to determine if a refund will be issued and the amount of that refund.
Gift card purchases can be refunded within 3 days of purchase if unused. No refunds will be issued after three days of purchase. You may modify the services purchased with a gift card at the discretion of Detail Troy.