Our Google Reviews for Auto Detailing Services
The customer reviews found on this page are our Google Reviews given by our customers. Any Detail Troy detailing customer can provide a review.
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Detail Troy LLC Management
I am extremely disappointed. I am selling my Cadillac SRX and happened upon Detail LLC’s phenomenal reviews. I live 50 minutes away in northern Oakland County, but decided it was worth the drive, gas and high price tag to get my vehicle detailed here based on what I was reading. A big part of that decision was the fact that their exterior detail process is described as filling in small paint chips and scratches, which was a big deal for me, selling my vehicle. When I picked it up that was not done and my vehicle also looks very poor for the high price of $270. He told me that they don’t have my vehicle color and he only has white and black, however that is clearly not what he advertises. I was told I could buy the paint and drive 50 minutes back to have it done or he would give me $5 back. I could have paid half the price anywhere for the exact same job, close to home. I would stay away from this place. To say I’m disappointed is putting it very lightly.
I stopped in to Detail, LLC to get a quote on having some scratches removed from my new Explorer- Chris took a look at it and had a spare 15 minutes so he had me pull it right in and did his best to get out what he could (scratch went pretty deep into the clear coat, you could feel it with your nail quite a bit). When he was done, I couldn't even find where the scratch was. Being a black vehicle, any imperfection is hard to hide. I am very happy that I found Detail, LLC. I will definitely come here for all future detailing needs. Thanks again, Chris!! Edit: After first going to Detail, LLC for the scratch noted above, I went back for a paint correction and Cquartz Ceramic Coating along with getting the windows tinted. Chris was very responsive with all questions I had. He even let my Explorer sit in his shop for an extra day and a half to let the ceramic coating cure due to the fact that I don't have a garage at home and it was raining the day I was supposed to pick it up. Again, extremely satisfied with Chris' work.
I came for front windows tint because I saw the 4.9 rating. They don't disappoint you at all. Fast and awesome job done. They even tape my window switches in case I accidently forgot that I should not roll the window for three days. I have been to several other tint shops in the past, but none of them are this considerate.
WOW. What a great business. Chris is professional and the results of my exterior detail are spectacular. They went above and beyond my expectations. Best decision I have made for my car. Will return annually (if not sooner). I bought my A6 used from a dealer two months ago. I figured that they must have detailed it before I bought it. After I had my car for 6 weeks, it got an ugly mineral stain on the hood from my parking garage. I booked an appointment with Chris for an exterior detail based on his google rating. Not only did he get the hood stain out, but he was able to bring back the metallic paint to look like new. If the dealer had gotten this kind of shine, I bet they would have sold it quicker. More than that, he vacuumed and wiped down the interior (my puppy is shedding like crazy). Rare is the business where you walk out and feel like you got more than you paid for. Detail LLC is one of those businesses.
Awesome place to take your car to get detailed. Took my 335i there to get the exterior done which had clear coat over spray on the hood and drovers side doors. Chris was able to make this car look brand new. 5 Stars!